Troubleshooting
Quick fixes for the most common issues.I can’t reach clawbox.local
Try the device IP directly
Try the device IP directly
Some networks block mDNS. Find the ClawBox in your router’s connected-devices list
and browse to
http://<device-ip>.Use Ethernet
Use Ethernet
Connect an Ethernet cable and power-cycle. Wired setup is the most reliable.
Same network?
Same network?
Make sure your phone/laptop is on the same network as the ClawBox (not a guest
Wi-Fi or VPN).
Wi-Fi won’t connect
- Re-enter the password carefully — a wrong password is the most common cause.
- Move the device closer to the router for the first connection.
- If it still fails, connect over Ethernet to finish setup, then retry Wi-Fi.
My assistant isn’t replying
Check the channel link
Check the channel link
Re-open the Channels page and confirm the app is still linked. Re-pair if needed.
See Messaging Channels.
Check the AI provider
Check the AI provider
If you’re using your own API key, confirm it’s valid and has quota. See
Choose Your AI Provider.
Check internet
Check internet
Confirm the device is online. See Connect to a Network.
Still stuck?
Contact support
Tell us what you tried and where it’s blocked — include any error you see on screen.